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In this guide

For careers services and recruiters

Designing an employability programme people keep using

A design method for employability programmes: start from participants' stages, mix group, one-to-one and self-directed work, and review engagement honestly.

Start from where participants are

A cohort rarely moves in step. Some people need help deciding what to apply for; others have interviews next week. A short intake conversation or form that asks about goals, current stage and constraints lets you group people sensibly and avoid sessions that half the room does not need.

Participant stages and what helps at each
StageTypical needUseful format
ExploringChoosing a directionSmall group discussion, one-to-one guidance
PreparingResume, applications, evidenceWorkshop plus individual review
ApplyingVolume, tracking, follow-upsSelf-directed tools with weekly check-ins
InterviewingPractice and feedbackMock interviews and peer practice
DecidingOffers, negotiation, starting wellShort one-to-one support

Combine three kinds of support

  • Group sessions for shared skills and peer motivation, kept short and practical.
  • One-to-one check-ins for decisions and confidence, where staff time has the most value.
  • Self-directed work between sessions: tasks, tools and resources participants can use at any hour.

The gaps between sessions are where most programmes lose people. Give every session a small task to complete before the next one, and make the tools for that task easy to reach.

Build safeguarding in from the start

People looking for work, especially after redundancy or when new to a country, are targeted by recruitment scams. Include a short session on warning signs and how to check an employer, and make it easy for participants to ask staff about anything that seems wrong.

Agree measures before you start

Programme design checklist

  • We know each participant's stage and main goal at the start.
  • Every session ends with one task to complete before the next.
  • Participants can reach support or tools between sessions.
  • Scam awareness is covered early.
  • We have defined a few measures, with written definitions, before launch.
  • We will review engagement mid-programme and change what is not working.
  • Participants keep their own materials after the programme ends.

Where Luceria fits

Luceria offers organisations a connected workspace for participants' applications, resumes, interview preparation and opportunity checks, through scoped pilots and licences rather than self-serve prices. Organisation reporting is aggregate-only, so staff see totals rather than individuals' documents or activity.

Common questions

How long should an employability programme run?

Long enough for participants to apply and reach interviews, which depends on the job market and the cohort. Many teams plan in phases with a review point rather than a single fixed length.

Should attendance be compulsory?

It depends on the programme's context. Voluntary programmes usually keep people engaged by making each session practical and the tasks between sessions short.

Put it into practice

See how Luceria helps with this
Luceria for institutionsLuceria for organisationsMeasuring employability outcomes honestlyMore on for careers services and recruiters

Drafted with AI assistance and checked against Luceria’s editorial standards. Examples are illustrative, not real people’s results. Spotted something out of date? Tell us.