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ATS and application systems

What application status messages mean and what to do about them

What portal labels such as received, under review, in progress and not selected usually mean, why they can be misleading and what to do at each stage.

Why status labels are hard to read

Each employer chooses its own stages and names, and some systems change a label automatically when a vacancy closes or a batch of applications is processed. A status can therefore stay the same for weeks while people are reviewing applications, or change overnight without anyone having opened yours.

Common labels and what they usually mean

Typical status labels and a sensible response
LabelWhat it often meansWhat to do
Received / SubmittedThe application is storedNote the date and the job reference
Under review / In reviewThe vacancy is open or applications are being assessedWait until after the closing date before following up
In progress / ShortlistingApplications are being comparedPrepare in case you are invited to the next stage
Interview / AssessmentYou have progressed; check your email for detailsReply promptly and confirm arrangements
Position filled / Vacancy closedHiring for this vacancy has endedRecord the outcome; consider similar roles at the employer
Not selected / UnsuccessfulYour application will not progress for this roleAsk for feedback if the stage justifies it

Automated rejection emails

A rejection that arrives minutes after applying is sometimes the result of a screening rule, such as an answer about right to work or a required licence. A rejection weeks later may come from a person or from closing the vacancy. You usually cannot tell which.

In the UK, if a decision was made without a person involved, you can ask how it was reached and request a human review, according to the Information Commissioner's Office. Check your screening answers first: a mistaken answer is the most common fixable cause of an instant rejection.

Keep your own record

For each application, record

  • The date applied and the job reference.
  • The last status and when it changed.
  • Any message received and what it asked you to do.
  • The follow-up date you have set yourself.
  • The final outcome, so patterns become visible over time.

Portal statuses disappear when vacancies are archived. A record of your own, such as Luceria's free application tracker, keeps the history and shows which kinds of application lead to interviews.

Common questions

My status has said 'under review' for a month. Should I assume I was rejected?

Not necessarily, but do not wait on it. Some employers never update statuses. Follow up once after the closing date and continue applying elsewhere.

Can a 'not selected' status be reversed?

Occasionally, if it came from a screening answer you entered wrongly. Contact the recruiter with the job reference and explain the error briefly and factually.

Sources

Put it into practice

See how Luceria helps with this
What to do after a job rejectionJob application follow-up emailFree job application trackerMore on ats and application systems

Drafted with AI assistance and checked against Luceria’s editorial standards. Examples are illustrative, not real people’s results. Spotted something out of date? Tell us.