The example document
Tomas Ferreira-Quinn
Corporate Trainer, Learning and Development · in-person and virtual delivery · LMS administrator
Manchester · 07700 900 567 · tomas.ferreira-quinn@example.com
Profile
Corporate trainer with five years in an in-house learning and development team serving around 1,400 staff across six sites, delivering induction, management and compliance programmes in person and in a virtual classroom. Designs from a needs analysis, evaluates at the reaction, learning and behaviour levels and administers the learning management system for the whole company. Seeking a senior trainer role with ownership of a programme portfolio.
Experience
Learning and Development Trainer — Fictional Northgate Logistics, a fictional parcel and freight company with around 1,400 staff
January 2022 – present · Four-person L&D team; six sites, two-thirds of staff in warehouse and driving roles.
- Design and deliver the two-day induction programme around 20 times a year for groups of 8 to 14, keeping first-week completion of the mandatory e-learning above 90% in 2025 and 2026.
- Built the Management Essentials programme for 46 first-line supervisors from a needs analysis of 12 manager interviews and the engagement survey, delivered as four half-day workshops per cohort with LMS pre-work; the assessment pass rate was 88% across the four cohorts run so far.
- Converted the annual compliance curriculum to a blended format in 2024 (a 25-minute e-learning module plus a 60-minute virtual session), cutting time away from the floor from a full day to under two hours per employee.
- Deliver around six virtual classroom sessions a month for drivers and remote staff, using breakout rooms, polls and a co-facilitator; average reaction score 4.5 out of 5 across 2025.
- Administer the learning management system for 1,400 users, owning enrolments, learning paths, SCORM uploads and monthly completion reports to site managers; the 2026 clean-up removed 160 leavers' accounts.
Training Coordinator — Fictional Harbourview Hotels, a fictional regional hotel group
June 2019 – December 2021 · Nine hotels; coordinated training for front-of-house and housekeeping teams.
- Coordinated the training calendar for nine hotels, scheduling around 30 courses a quarter and chasing completion records for the annual food safety and fire safety refreshers.
- Delivered the customer service induction to around 120 new front-of-house staff a year, taking it over from an external provider in 2020 and adapting it for video delivery during site closures.
Education
- CIPD Level 5 Associate Diploma in Organisational Learning and Development, studied through a fictional college, 2023
- BA (Hons) Business and Human Resource Management — Fictional University, 2019
Professional development
- Virtual classroom facilitation certificate from a fictional training provider, 2023
- Train-the-trainer programme, 2021
Skills
Training needs analysis (interviews, surveys, performance data) · Course design: learning objectives, storyboards, blended learning, job aids · Facilitation in person and in the virtual classroom · Evaluation: Kirkpatrick levels 1 to 3, pass rates, completion reporting · LMS administration: enrolments, learning paths, SCORM uploads, reporting · E-learning authoring with a rapid authoring tool